T’s & C’s

New Clients

When you arrive at Renew IPL & Skin Clinic, you will be required to fill out a consultation form, please do allow 10 to 15mins before your treatment.

Treatments – Care and Safety

For your safety, please let us know if you are under the care of a doctor or other alternative practitioner. Please inform our staff if you are pregnant or have any allergies or health conditions. Our treatments are suitable for men and women and are customised to suit your needs.

Cancellations and Rescheduling

Services and prices are subject to change without notice for your appointment. If you are running late, please call us straight away as your treatment may need to be shortened or rescheduled to avoid inconvenience to other clients.

24hrs notice is appreciated for cancellation of appointment or rescheduling to give us the opportunity to fill the appointment time. While we do understand that life does throw us curve balls at times, please understand that on a case by case basis we will not allow you to re-book again if it happens more than 3 times.

Gift Vouchers

  • Gift Vouchers are not redeemable for cash.
  • Gift Vouchers are non – refundable.
  • Gift Vouchers can be purchased at the Clinic Reception or by Phone and mailed to you